Pm

Report a bug

Something broken in Koball? Tell us and we'll get it fixed.

We're a tiny studio, so bug reports go straight to a person who can fix them — not a ticket queue. Every one gets read.

Email us the bug

Or write to [email protected] yourself.

What helps us fix it faster

  • What happened, and what you expected instead.
  • Where it happened — which screen, which world, mid-run or in a menu.
  • How to make it happen again, if you can. Even "it happens about half the time" is useful.
  • A screenshot or screen recording. Worth a hundred words for anything visual.
  • Your device and game version — the button above fills these in for you when you come from the game. Otherwise, the version is at the bottom of the game's Settings screen.

Other things

  • Lost coins or a purchase that didn't arrive? Include the date and roughly what happened, and mention the store you bought from.
  • Want your Pomo account removed? That's on the delete your account page.
  • Anything else — ideas, a world you'd like to see — is welcome through the contact form.

Thanks for taking the time. It genuinely makes the games better.