Report a bug
Something broken in Koball? Tell us and we'll get it fixed.
We're a tiny studio, so bug reports go straight to a person who can fix them — not a ticket queue. Every one gets read.
What helps us fix it faster
- What happened, and what you expected instead.
- Where it happened — which screen, which world, mid-run or in a menu.
- How to make it happen again, if you can. Even "it happens about half the time" is useful.
- A screenshot or screen recording. Worth a hundred words for anything visual.
- Your device and game version — the button above fills these in for you when you come from the game. Otherwise, the version is at the bottom of the game's Settings screen.
Other things
- Lost coins or a purchase that didn't arrive? Include the date and roughly what happened, and mention the store you bought from.
- Want your Pomo account removed? That's on the delete your account page.
- Anything else — ideas, a world you'd like to see — is welcome through the contact form.
Thanks for taking the time. It genuinely makes the games better.